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Address Registration at City Hall in Japan | What to Do If You Need a Residence Certificate

After arriving in Japan and moving into your new home, one of the first things you need to do is register your address at your local city hall or ward office.

This is especially important for foreign residents, as your address must be recorded on your Residence Card. In general, you must complete this procedure within 14 days after deciding your place of residence.

In this guide, we will explain the address registration process and what to do if you are asked to submit a residence certificate.

What is Address Registration?

Address registration is a procedure where you officially report your place of residence to your local city hall or ward office.

After completing this process, your address will be printed on the back of your Residence Card. As a result, it becomes easier to open a bank account, sign a mobile phone contract, and complete rental procedures.

Where Can You Register Your Address?

You must complete the procedure at the city hall or ward office of the area where you live. For example, in Osaka, you will go to the ward office of your district.

Example: If you live in Chuo Ward → Chuo Ward Office
Example: If you live in Naniwa Ward → Naniwa Ward Office

If you are unsure which office to visit, check your address on Google Maps and confirm your ward or city name.

What You Need for Address Registration

Before visiting the office, prepare the required documents. Requirements may vary depending on the city.

  • Residence Card
  • Passport
  • Proof of your new address (contract, move-in document, or memo)
  • Student ID or Certificate of Admission (for students)
  • My Number Card (if you have one)

The Residence Card is essential. Without it, you may not be able to complete the procedure.

Step-by-Step Address Registration Process

1. Visit your local city hall or ward office

Go to the office in your area and say, “I would like to register my address.” ( Jusho touroku )

2. Fill out the registration form

You will receive a form to fill in your name, date of birth, address, and Residence Card number. If you are unsure, ask the staff for help.

3. Submit your documents

Submit your Residence Card and passport. After verification, your address will be printed on your Residence Card.

4. Check if you need a residence certificate

Schools, companies, banks, and real estate agencies may ask for a residence certificate. If needed, you can request it after completing registration.

What If You Are Asked for a Residence Certificate?

A residence certificate is an official document that shows your name, address, and date of birth. It is often required for various procedures in Japan.

Common situations where it is required

  • Rental contracts
  • Opening a bank account
  • Mobile phone contracts
  • School or company submissions
  • Guarantor or management company procedures

If you are asked to submit one, request a copy of your residence certificate at the city hall or ward office.

How to Get a Residence Certificate

At the city hall or ward office

You can request it at the same office where you registered your address. Simply say, “I would like a residence certificate.” ( Juminhyo )

At a convenience store

If you have a My Number Card, you may be able to get it at a convenience store. However, many new residents do not have one yet, so visiting the office is recommended.

Important Notes

When requesting a residence certificate, you may need to choose what information to include. Therefore, check with the requesting organization in advance.

Items to confirm

  • Individual or household information
  • My Number inclusion
  • Status of residence
  • Period of stay
  • Nationality

What Happens If You Don’t Register Your Address?

If you do not complete the registration, your address will not appear on your Residence Card. As a result, it may be difficult to open a bank account or sign contracts.

Therefore, complete the procedure as soon as possible after moving.

FAQ

When do I need to register my address?

You must do it within 14 days after deciding your residence.

Do I need my Residence Card?

Yes. It is required for the procedure.

Can I get a residence certificate on the same day?

In most cases, yes. However, it may depend on the office.

Need Help Living in Japan? Contact willow

If you need help with address registration, residence certificates, or finding an apartment in Osaka, feel free to contact us.

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